CONTROLLING NON-WORDS – OK For those of us that want to come across as knowledgeable and clear, the use of non-words such as “ah, um, you know, like” (add your own to the list) will in fact come across as groping for content or… Continue Reading “Weekly Tip”
For many of us it is a challenge to create an effective listener message especially when the listeners have different wants and needs! What is needed is a simple method for structuring our message so that it is easy for the listeners to follow and accept!… Continue Reading “TIP: Think Like Your Listeners Think in All Your Communications!”
“Valuable analysis of the listener thought process. Really forces a new way of thinking about how to put a presentation together in a way that’s most beneficial to the audience.“ Financial Analyst, National Automotive Aftermarket Supplier