Sugar Coating Will Kill Your Communication!
When dealing with direct reports, being nice and caring can be a wonderful quality.
At the same time, it is important to recognize that direct reports are looking for honest and clear input and direction that will enable them to do better and grow in their careers.
Using qualifiers such as “think, might, could, maybe, feel” will make the direct report feel that your input is not important in your mind and something that he or she does not have to deal with.
Example…”I think you are doing a good job but you should think about coming in on time, maybe reduce your typos and if possible, consider getting your projects in on time. All of this might help you project better results”.
Nice but deadly!
The alternative…” you are doing a good job but it will be important for you to make certain that you start coming in on time, eliminate your typos and bring your projects in ahead of time. All of this will give you a better image and will enhance your growth opportunities”.
MAKING IT BETTER NEXT TIME
Your listeners will understand your input, take action and bottom line respect you for you leadership.
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